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Borgess Hospital is a healthcare facility located in Kalamazoo, Michigan. It is part of the Ascension Borgess Health System, which is a network of hospitals, clinics, and healthcare providers serving the local community.

Patient Information and Services

Borgess Hospital is dedicated to providing quality healthcare services and ensuring the well-being of its patients. Here is an overview of the patient information and services offered:

Patient Registration:

When visiting Borgess Hospital for medical treatment or services, patients are required to complete a registration process. This includes providing personal and insurance information, medical history, and contact details. This information is essential for effective communication, billing, and ensuring appropriate medical care.

Medical Records:

Borgess Hospital maintains electronic medical records (EMRs) for its patients. These records contain comprehensive information about the patient's medical history, diagnoses, treatments, medications, and test results. The medical records are securely stored and accessible to authorized healthcare providers involved in the patient's care. Patients can request copies of their medical records for personal records or to share with other healthcare providers.

Appointment Scheduling:

Borgess Hospital provides various healthcare services, including doctor consultations, diagnostic tests, surgeries, and follow-up visits. Patients can schedule appointments through different channels, such as online portals, phone calls, or in-person registration desks. Appointment scheduling ensures efficient and timely access to healthcare providers.

Patient Portal:

Borgess Hospital may offer a patient portal, which is a secure online platform that allows patients to access their personal health information, view test results, request appointments, communicate with healthcare providers, and manage their healthcare online. Patient portals provide convenience and empower patients to actively participate in their healthcare management.

Billing and Insurance:

Borgess Hospital works with various insurance providers and offers billing services to patients. Patients are typically responsible for understanding their insurance coverage, including co-pays, deductibles, and any out-of-pocket expenses. Borgess Hospital provides assistance in understanding insurance benefits, processing claims, and resolving billing inquiries.

Patient Support and Education:

Borgess Hospital aims to support patients beyond their medical needs. They may offer educational resources, support groups, and counseling services to help patients and their families cope with health challenges, understand their conditions, and make informed decisions about their care.

Patient Rights and Confidentiality:

Borgess Hospital upholds patient rights and privacy. They adhere to legal and ethical standards regarding patient confidentiality, consent, and access to medical information. Patients have the right to expect confidentiality, respect, and involvement in their healthcare decisions.

It's important to note that the specific patient information and services provided by Borgess Hospital may vary. It is recommended to directly contact the hospital or visit their official website to obtain detailed and up-to-date information regarding patient services, policies, and procedures.